Phone answering services for small businesses

Traditionally, in-house receptionists were fundamental to every business. Not only did they greet people at the door, but they would also answer the calls and take the messages. Today, as technology progresses, more and mo

The Cost of Automation

The temptation for businesses to use automated answering machines or voicemail services is understandable. There’s money to be saved with automation, and it could mean that your business can take calls round the c

Can you afford a receptionist?

Whether you are running a busy bricks and mortar office or a small business from your front room a receptionist is essential for the smooth running of your business. A receptionist will not only take away a great deal o

What’s in a call?

From self-service checkouts to motorised window blinds, we live in an age where convenience is key. People want to get things done quickly, and more importantly, with minimal effort. This is particularly noticeable withi

Call Handling and Telephone Answering Services from Message Direct


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