• Services

    The 24/7 answering service specialists.

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    Core services

    Telephone Answering Service

    Personalised 24/7 call answering, 365 days a year. Plans for businesses of all sizes from just £0.64 per day.

    Virtual Receptionist

    Fully bespoke service. All the benefits and flexibility of our telephone answering service + call transfers, order taking, Appointment booking & more.

    Virtual Office

    Stylish and flexible office space, mail forwarding and meeting rooms without the traditional overheads.

    Specialist services

    Outsourced Call Centre

    Complete call centre operation on demand. We answer calls for you, 24/7. Fully scalable and worry-free outsourcing.

    Emergency Response & Callouts

    24-hour phone answering, callouts, emergency response & helpdesk support.

    Appointment booking

    Our team can work with almost any online diary to book you confirmed appointments directly on the call. No more missed opportunities.

  • Industries

    The 24/7 answering service specialists.

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    Industries

    Healthcare

    Virtual reception and appointment booking services for Clinics, Dentists and Vets.

    Engineering & Manufacturing

    24-hour phone answering, callouts, emergency response & helpdesk.

    IT Support and Technology

    Whether it’s 3pm or 3am, reassure your clients with a real human presence over the phone.

    Property

    Supporting Estate & Letting Agents, Property Management, Facilities Management, and Property Investors with first class 24/7 call answering services.

    Trades & Home Services

    Supporting Tradesmen, Construction and Home service industries with an affordable 24/7 telephone answering service.

    Marketing & Media

    Capture leads around the clock and boost campaign ROI.

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Blog

How Call Handling Can Help Improve the Customer Experience

  • 28/06/2019·

Call Answering for Your Small Business: How it Works

  • 28/06/2019·

How a Message Taking Service Can Increase Customer Loyalty

  • 28/06/2019·

How a Remote Business Can Benefit Using a Virtual Receptionist

  • 28/06/2019·

How to Answer the Phone Professionally: 10 Tips for Businesses

  • 10/05/2019·

What to Look for in a Virtual Receptionist: 11 Critical Factors

  • 15/04/2019·

Why Accuracy Matters When Message Taking

  • 25/03/2019·

5 top tips to stay on top of your personal time management

  • 15/02/2019·

Why customer loyalty should be your business’s top priority

  • 06/02/2019·
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Services

  • Telephone Answering Service
  • Virtual Receptionist
  • Outsourced Call Centre
  • Virtual Office
  • Emergency Response & Callouts
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  • Appointment Booking
  • Message Taking Service
  • Overflow Call Handling

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About

Message Direct is the longest established and highest rated UK call answering service. Our reputation for quality has been forged over the past 27 years serving thousands of businesses. Quite simply, you will not find better value anywhere else.

ISO 9001:2015 Certified Telephone Answering Service
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  • Services
    • Telephone Answering Service
    • Virtual Receptionist
    • Outsourced Call Centre
    • Virtual Office
    • Emergency Response & Callouts
    • Appointment Booking
  • Industries
    • Clinics and Healthcare
    • Construction, Home Services and Tradesmen
    • Engineering & Manufacturing
    • IT Support and Technology
    • Marketing and Media
    • Property Answering Service
  • Reviews
  • About
  • 0800 132 050
  • Free Trial
Menu
  • 0800 132 050
  • Free Trial