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"I've found Message Direct to be helpful and quick to respond to any questions or changes required. They certainly feel like an extended and valuable part of the team. Initially we only planned to use them for a short period but now we couldn't do without them.

Simon Spiller, Simply Cigars

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"Message Direct has given our organisation an efficient, reliable and cost effective way of handling emergency out of hours calls. Setting up the system with Message Direct was straight forward and the ongoing customer care has been excellent."
Kevin Hart
CEO of Norfolk Wildlife Trust
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"An excellent service that has been a real boon to our business."
Hugo DuPlessis
Head of DevOps at Runpath (Experian)
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"We have been using Message Direct to handle all of our business calls for a number of years.  As we are driving instructors, we are generally not in a position to answer the telephone. We have always felt that the use of a virtual receptionist answering our calls in our business name creates a very professional impression, both for new and existing clients."
Marcus Roper
Gold Driving Academy
2030
"We recently changed over to Message Direct and cannot fault them. From the very beginning the service has been second to none and they actually deal with our Tenants calls as we requested, showing common sense and efficiency, something not forthcoming with our previous out of hours service. As a busy Letting Agency we pride ourselves on looking after our tenants and landlords alike, Message Direct allow us to do this, with ease and peace of mind. Can’t recommend enough."
Nikki Brannan
Benchmark Lettings Ltd
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"We use Message Direct for overflow call handling during the day and OOH. When looking for a company to use it became apparent that they are one of the few companies that offer a 24/7 live answering service that we also know to be in-house. A previous company that we used employed home workers for evening and weekend calls and we didn’t find this to be professional at all. The staff at Message Direct identify the nature of the call that comes in on our line and will then transfer the call to the relevant staff member in our team. They also send an immediate text and email."
Russell Filer
Roofsure Ltd
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"Our clients engage us on complex technology infrastructure projects because they know they can rely on the people we provide. Ultimately, it comes down to trust. We look for the same in our suppliers and over the years, we have been impressed with the responsive and efficient service Message Direct provide. Having somebody answer an incoming call, rather than it going to voicemail, is important to the overall experience of dealing with us."
Chris Saunders
Alderholt Technology Ltd
norfolk-wildlife-trust
"Message Direct has given our organisation an efficient, reliable and cost effective way of handling emergency out of hours calls. Setting up the system with Message Direct was straight forward and the ongoing customer care has been excellent."
Kevin Hart
CEO of Norfolk Wildlife Trust
1200px-Experian_logo-60
"An excellent service that has been a real boon to our business."
Hugo DuPlessis
Head of DevOps at Runpath (Experian)
logo3
"We have been using Message Direct to handle all of our business calls for a number of years.  As we are driving instructors, we are generally not in a position to answer the telephone. We have always felt that the use of a virtual receptionist answering our calls in our business name creates a very professional impression, both for new and existing clients."
Marcus Roper
Gold Driving Academy
2030
"We recently changed over to Message Direct and cannot fault them. From the very beginning the service has been second to none and they actually deal with our Tenants calls as we requested, showing common sense and efficiency, something not forthcoming with our previous out of hours service. As a busy Letting Agency we pride ourselves on looking after our tenants and landlords alike, Message Direct allow us to do this, with ease and peace of mind. Can’t recommend enough."
Nikki Brannan
Benchmark Lettings Ltd
ROOFSURE-Home-Solutions
"We use Message Direct for overflow call handling during the day and OOH. When looking for a company to use it became apparent that they are one of the few companies that offer a 24/7 live answering service that we also know to be in-house. A previous company that we used employed home workers for evening and weekend calls and we didn’t find this to be professional at all. The staff at Message Direct identify the nature of the call that comes in on our line and will then transfer the call to the relevant staff member in our team. They also send an immediate text and email."
Russell Filer
Roofsure Ltd
Logo-v4.2-NoWhiteEdge-300dpi
"Our clients engage us on complex technology infrastructure projects because they know they can rely on the people we provide. Ultimately, it comes down to trust. We look for the same in our suppliers and over the years, we have been impressed with the responsive and efficient service Message Direct provide. Having somebody answer an incoming call, rather than it going to voicemail, is important to the overall experience of dealing with us."
Chris Saunders
Alderholt Technology Ltd

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