“During the working day we answer all calls in-house. In the evenings and at weekends all of our phone lines divert to Message Direct. We would now be lost without the 24/7 cover offered by Message Direct. It is an integral part of our business.”
Hugo DuPlessis, Head of DevOps at Runpath (Experian)
All phone systems will provide you with the ability to forward calls if a particular number is engaged. Also, you can forward calls after a specific number of rings, i.e., you may allow your internal staff up to 3 rings before you forward your caller on to Message Direct. If in doubt, we can guide you through the process.
Roshan Kara, Claims Manager at All Property Claims
Experience our full service for 30 days, no half measures. No hidden set-up fees and absolutely no ongoing commitment
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