Do people still leave answerphone messages?

When it was invented in the 1980s, the answerphone became a hugely celebrated addition to the telephone. The idea of leaving a recipient a message even when they weren’t available to answer the phone seemed incred

The Best Way To Take Telephone Messages in 2017

In 2017 telephone calls are tending to take a back seat to make way for instant online chat and social media messages. Because of this it is more important than ever to make sure that your telephone answering and message taking is effici

The Importance of Customer Service

Good customer service continues to be the linchpin of a successful business in the modern age. But there are two crucial resources that any company must have in order to satisfy a customer’s needs: a website and a

Can small businesses be green?

As a small business owner, you could be forgiven for thinking that only large corporations have the time and resources to introduce a number of green practices. There are, however, a number of cost-effective initiatives

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