In 2017 telephone calls are tending to take a back seat to make way for instant online chat and social media messages. Because of this it is more important than ever to make sure that your telephone answering and message taking is effici
It’s no secret that social media has kicked up a storm for the marketing industry over the past two decades - and it’s no wonder businesses are using it today as a platform to leverage themselves against thei
So, you’ve successfully launched your product to market, you are enjoying those early sales and you are evolving from start up to a successful small business with plenty of room to grow. What are your next set of pr
When you’re seeking to grow your business, it’s essential that you have a robust marketing strategy that employs a multichannel promotional mix.
Good customer service continues to be the linchpin of a successful business in the modern age. But there are two crucial resources that any company must have in order to satisfy a customer’s needs: a website and a
As a small business owner, you could be forgiven for thinking that only large corporations have the time and resources to introduce a number of green practices. There are, however, a number of cost-effective initiatives
Technology is helping to make the life of the self-employed trader more efficient, less stressful, and accessible to all. Mobile apps, in particular, transform your smartphone into a pocket-sized, portable office, allowi
For businesses both big and small, the telephone remains a vital point of contact with customers and suppliers alike. Without this important contact, your business is guaranteed to miss opportunities, lose business and a