3 ways to keep your employees happy in the workplace

Running a successful business isn’t just about making sales and keeping your customers happy. It’s also important to ensure that your workforce, the people most important to your company, are comfortable in their work environment. Your employees form the pillars of your brand; without them, you’ll struggle to keep your business running smoothly and your stress levels will soar.

Happy employees create a pro

Tips for the digital nomad: how could a virtual receptionist help your remote business?

What do you think of when you hear the term “office”? For many people, a typical office environment conjures images of busy employees typing away at desks, drinking coffee and answering phone calls. In today’s digital age, however, this is quite often not the case. The rise of “digital nomads” and remote workers means that anywhere with a wi-fi connection can become an office.

5 signs you might be too busy

Being busy isn’t necessarily a bad thing, but being “too” busy can often be unsustainable. Being too busy can lead to feeling overwhelmed, exhaustion and lower productivity in the long run. Here are our 5 top signs that you might be too busy:

Leave a lasting impression with Customers

You only get one chance to make a good first impression and for a business this can have a huge impact. Happy customers are likely to return, but handle your first interaction poorly, and you might be saying goodbye to business. How can you ensure that you’re leaving your customers with a great lasting impression? Here are our top tips to encourage your customers to keep coming back.

Keep your business going when disaster strikes

Disaster can mean many things to a company. It could be huge, global events - such as large scale weather problems, or national emergencies or, it could be as small as your IT system going down or staff illness. For small businesses, anything can spell disaster.

Message Direct - What kind of phone personality are you?

No matter if you’re running a small or large business, phone calls are an important part of your day-to-day operations. Whether they be important client calls or annoying telemarketing calls, it can be difficult to know when to answer, and when to let it keep ringing.

Call Handling and Telephone Answering Services from Message Direct


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