Read all the latest news and opinion about message taking services, call handling, and virtual receptionist services from Message Direct.
Whether your business trades from a high street store, an online platform or if you provide a service through any other channel, you’ll want to ensure you’re not left behind the times. By keeping these [...]
Starting your own business can be a daunting process. Over a third of people say they don’t know where to start when they go it alone. A substantial number of aspiring entrepreneurs aren’t confident that [...]
Bonfire night has passed, Halloween is over. The last of the drooping jack-o-lanterns have been chucked, unceremoniously, in the bin. Next stop, Christmas. We all know that Christmas can be a highly stressful time for [...]
Good customer service has always been hugely important for businesses to be successful. In the world of instant messaging 24/7, where timezones mean very little, it’s more important than ever. Good customer service can be [...]
When a customer - or potential customer - calls a business, it’s because their query is too urgent for email or other channels of communication. Or, it might be because they are looking for a [...]
Summer has come to an end, the nights are drawing in and the weather is getting colder. If only we could go into hibernation. However, the show must go on! How can you keep yourself [...]