Every business owner knows that accuracy is key to success, especially when it comes to dealing with clients and potential business partners. People want to know they can trust your company, so showing that your [...]

If you’re a business owner you will know the pressures relating to personal time management. A lot is riding on how you allocate your valuable working hours. To be sure that you and your team [...]

What is customer loyalty? The term customer loyalty refers to the act of a consumer choosing one company’s products and services consistently over their competitors. When your customers are loyal to your business, it will [...]

This year we at Message Direct, are celebrating 25 years in the business. And what a 25 years we’ve had! We’ve had the pleasure of working with some of the best clients from a huge [...]

Do you have a telephone answering service for your small or medium-sized enterprise (SME)? If you don’t have one of these services in place already, you may well be considering implementing one in 2019. Often [...]

If you run a business, regardless of size or for how long you’ve been established, we believe that you could benefit from out of hours telephone answering facilities. Firstly, most business owners will want to [...]