Services

The 24/7 answering service specialists.

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Core services

Telephone Answering Service

Personalised 24/7 call answering, 365 days a year. Plans for businesses of all sizes from just £0.64 per day.

Virtual Receptionist

Fully bespoke service. All the benefits and flexibility of our telephone answering service + call transfers, order taking, Appointment booking & more.

Virtual Office

Stylish and flexible office space, mail forwarding and meeting rooms without the traditional overheads.

Specialist services

Outsourced Call Centre

Complete call centre operation on demand. We answer calls for you, 24/7. Fully scalable and worry-free outsourcing.

Emergency Response & Callouts

24-hour phone answering, callouts, emergency response & helpdesk support.

Appointment booking

Our team can work with almost any online diary to book you confirmed appointments directly on the call. No more missed opportunities.
Industries

The 24/7 answering service specialists.

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Industries

Healthcare

Virtual reception and appointment booking services for Clinics, Dentists and Vets.

Engineering & Manufacturing

24-hour phone answering, callouts, emergency response & helpdesk.

IT Support and Technology

Whether it’s 3pm or 3am, reassure your clients with a real human presence over the phone.

Property

Supporting Estate & Letting Agents, Property Management, Facilities Management, and Property Investors with first class 24/7 call answering services.

Trades & Home Services

Supporting Tradesmen, Construction and Home service industries with an affordable 24/7 telephone answering service.

Marketing & Media

Capture leads around the clock and boost campaign ROI.
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About

Careers at Message Direct

At Message Direct, we’re on a mission to help UK businesses with an affordable, quality, and reliable 24/7 human alternative to voicemail. We’re looking for talented and friendly people to join us on this journey. Think you’d be a good fit?

When Opportunity Calls, Will You Answer?

Over the course of the last 27 years, we’ve built a highly successful, market-leading telephone answering service with a reputation for quality, reliability, and customer service.

We want to hear from people who are passionate to deliver a world-class experience for our clients and their callers. There’s plenty of opportunity for personal development and career progression, with lots of exciting roles becoming available as the company grows.

Why Join Message Direct?

£24,960 Salary

Our Salary levels for call handlers are amongst the most competitive in the country.

Hybrid Working

We offer flexible hybrid & remote working models, no spending 5 days a week in the office!

Employment Benefits

Enhanced medical support, Perk box, Salary sacrifice schemes, staff events and more.

Personal Development

Industry leading training program and in-house training team to help you learn, grow and develop your skills.

The Values that guide us

Excellence

Excellence is a founding core value at Message Direct, and we’re committed to giving you the time, flexibility, and autonomy to do the best work of your career.

Accessible for all

We’re dedicated to hiring diverse talent and ensuring that we treat you with respect and support throughout the interview process and once you join Message Direct. We embrace diversity and strive to create conditions that provide everyone with an equal opportunity to thrive.

Transparency

We believe that success and communication are interlinked. We strive to communicate honestly and transparently with all employees, customers and suppliers.

Get in touch

Don’t worry this won’t be a sales call, we’ll just learn a bit more about your business and how Message Direct can help.

Services

Company

About

Message Direct is the longest established and highest rated UK call answering service. Our reputation for quality has been forged over the past 27 years serving thousands of businesses. Quite simply, you will not find better value anywhere else.

Core services

Specialist services

Industries