Careers at Message Direct

At Message Direct, we’re on a mission to help UK businesses with an affordable, quality, and reliable 24/7 human alternative to voicemail. We’re looking for talented and friendly people to join us on this journey. Think you’d be a good fit?

When Opportunity Calls, Will You Answer?

Over the course of the last 27 years, we’ve built a highly successful, market-leading telephone answering service with a reputation for quality, reliability, and customer service.

We want to hear from people who are passionate to deliver a world-class experience for our clients and their callers. There’s plenty of opportunity for personal development and career progression, with lots of exciting roles becoming available as the company grows.

Why Join Message Direct?

£24,960 Salary

Our Salary levels for call handlers are amongst the most competitive in the country.

Hybrid Working

We offer flexible hybrid & remote working models, no spending 5 days a week in the office!

Employment Benefits

Enhanced medical support, Perk box, Salary sacrifice schemes, staff events and more.

Personal Development

Industry leading training program and in-house training team to help you learn, grow and develop your skills.

The Values that guide us


Excellence is a founding core value at Message Direct, and we’re committed to giving you the time, flexibility, and autonomy to do the best work of your career.

Accessible for all

We’re dedicated to hiring diverse talent and ensuring that we treat you with respect and support throughout the interview process and once you join Message Direct. We embrace diversity and strive to create conditions that provide everyone with an equal opportunity to thrive.


We believe that success and communication are interlinked. We strive to communicate honestly and transparently with all employees, customers and suppliers.