Which sectors can benefit from a telephone answering service?

Message Direct launched our operations back in 1994. Since then we’ve worked with a huge range of businesses across a varieties of sectors. Here’s just a small selection of the sectors that can benefit from a telephone answering service.


The recruitment industry is fiercely competitive. That’s why it is of the utmost importance that your business provides first class service from the very first phone call. Your clients and candidates will expect each of their enquiries to be dealt with promptly and efficiently. However, if you’re running a busy recruitment agency providing that service for every call and enquiry can feel like an impossible task. That’s why a virtual receptionist service is the perfect solution!

Beauty Therapists

Image is everything in the beauty industry and first impressions count. Our operators answer every call with the highest level of telephone etiquette. They also have extensive experience across a range of industries. They’ll be briefed on your business so they’ll be able to answer your clients questions and enquiries. You can even choose a geographic phone number so your customers won’t be aware they are calling a virtual receptionist service.


To run a successful plumbing business your customers need to know they can rely on you. If a customers call isn’t answered during an emergency it’s likely they will take their business elsewhere. However, most plumbing businesses do not have a bricks and mortar office and your and your employees don’t want to be interrupted by phone calls while on the job. This is where a 24/7 virtual receptionist service like Message Direct comes in. Our services will give customers the illusion of a physical office and we can offer a 24/7 service so no matter the time of day or night your customers will be able to get through. We’ll then pass your messages on in whichever way is most convenient for you.

The great thing about a virtual receptionist service such as Message Direct is that it doesn’t matter how large or small your business is, where your business located, or even if you operate from an office or a virtual front! Whatever the situation, we can provide an appropriate, efficient and highly professional service.