The problems/workload of starting a new business – call overload

Starting a new business can be incredibly rewarding, but also stressful, expensive, and of course, time-consuming. Whether you’re setting up a company alone or working with a partner, there are many aspects to a business that you must first consider. One of these, and arguably one of the most important, is figuring out how you’ll find, get and maintain your customer base.

Keeping your customers happy is key to developing a positive reputation, and will undoubtedly help keep your business running smoothly. However, when you’re busy with client meetings and paperwork, dealing with customer requests can quickly fall to the bottom of your to-do list. If you find yourself repeatedly ignoring your phone and missing important messages, it’s time to invest in a professional answering service.

Opting for a business answering service can save you time while ensuring that your calls never go unanswered. Everyone who calls your business will have their enquiries dealt with by a friendly, professional call handler, and your messages will be recorded and sent over to you immediately. With the services of a virtual receptionist (see how ours work), you can rest assured that your customer-facing business will continue to run smoothly no matter where you are in the world or what timezone you’re working by.

At Message Direct, our business answering service has been designed especially for busy employers and overworked professionals alike. When your business is in its earliest stages, covering every base is critical to its success. So, hiring a team of virtual receptionists will give you the chance to catch up on your workload and make sure everything’s going well without the added interruption of a ringing telephone! This also takes away the need to hire a full-time in-house receptionist, giving you one less thing to worry about.

Could hiring a professional answering service help streamline your new business? Visit our website today to see how we could help you.