No matter if you’re running a small or large business, phone calls are an important part of your day-to-day operations. Whether they be important client calls or annoying telemarketing calls, it can be difficult to know when to answer, and when to let it keep ringing.
If you’d like to find a balance in your phone use, you might consider using a call handling service. At Message Direct, our professional service allows our customers to choose their level of service depending on their phone personality.
If you need help finding out what kind of phone personality you have, maybe consider asking yourself these questions.
- Do you mind having your work interrupted?
- Do you enjoy chatting to people?
- Do you find it difficult to get refocused after being interrupted?
- Do you often leave your voicemails?
After answering these questions, you might have a clearer idea of what level of call handling service you might want. You may want:
- To handle all calls yourself
- To only take priority calls
- To not have to deal with answering calls.
Whether you just want help answering calls when you are busy, or you’d prefer to not have to worry about phone calls at all, our friendly telephone staff are highly trained in great customer service and note taking, giving you one less thing to worry about.
No matter what phone personality you are, we can ensure that your customers and other callers reach a professional, friendly welcome voice.