The 24/7 Answering Service Specialists

Looking after your calls since 1994. It’s all we do. We do it superbly.

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Trusted by 3,000+ companies

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For businesses that can't afford to miss a call

Message Direct is the longest established and highest rated UK call answering service. Our reputation for quality has been forged over the past 27 years serving thousands of businesses. Quite simply, you will not find better value anywhere else.

24/7 Telephone Answering

Personalised 24/7 call answering, 365 days a year. Plans for businesses of all sizes from just £0.64 per day. Use us 9-5, out of hours or just overflow when needed.

24/7 Virtual Receptionist

Fully bespoke service. All the benefits and flexibility of our telephone answering service + call transfers, order taking, appointment booking & more.

Outsourced Contact Centre

Complete call centre operation on demand. We answer calls for you, 24/7. Fully scalable and worry-free outsourcing.

Benefits of a call handling service

Capture Every Single Opportunity

"Message Direct are invaluable for our company as they guarantee that we do not miss any important calls. We've used their services for 10 years and haven't considered moving away at all!"

Craig Florence, IT Manager

Always
available

Never miss an opportunity when clients call.

No voicemail - real people

Show your customers that you care. Real people, not automated voices.

Reduce
costs

Significantly cheaper than hiring an in-house Receptionist.

Flexible &
scalable

Upgrade, downgrade or pause your plan at any time.​

Avoid endless
sales calls

Less interruptions equals greater productivity.

Always available

Never miss an opportunity when clients call.

No voicemail - real people

Show your customers that you care. Real people, not automated voices.

Reduce costs

Significantly cheaper than hiring an in-house Receptionist.

Less interruptions

Upgrade, downgrade or pause your plan at any time.​

Avoid endless sales calls

Less interruptions equals greater productivity.

0+
NPS

Why Message Direct?

We pride ourselves on building and maintaining close relationships for the long term with our clients and their customers. This dedication runs throughout every aspect of our organisation and our success is proven by our sustained 90+ NPS score.

The highest rated UK Call Answering service