• Celebrating 25 years in business
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  • Call Handling and Telephone Answering Services

Call Handling and Telephone Answering Services from Message Direct Use our service from as little as 60p per day.

Our Services


One of the first companies in the UK to offer live receptionist services. Round the clock coverage seven days a week to ensure no calls are missed.

Message Taking

Specialising in offering a dedicated message taking service for our clients. Professionally taking messages and relaying them back to your designated point of contact.

Outbound Services

We can assist your business with outbound marketing services - enabling your marketing to become more effective.

Emergency Response

Our 24 hour emergency response service is ideal to make sure no calls are missed when your business requires out of hours cover.

Overflow Call Handling

The overflow call handling service has been specifically designed to help your business manage calls at extremely busy periods.

Holiday & Temporary Cover

Our holiday and temporary telephone cover service will ensure that whenever you are away from your phone during the course of the normal working day.

Telephone Answering and much more...

Message Direct helps businesses all over the UK better manage their phone lines and other communication channels. We offer a range of call answering and telephone answering services, with flexible packages to ensure that you receive precisely the level of coverage you are looking for.

We focus on staffing your phone lines, so you and your team can focus on delivering higher-quality products and services, and running a successful business.

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Message Direct Telephone Answering and Much More

We Provide Answering Services for Small Businesses, Big Businesses, and Emergency Response Situations

For those that can't afford to employ a full time receptionist or PA, our live telephone answering service is particularly popular. Small businesses and startups often lack the in-house staff needed to keep up with incoming calls, so by taking advantage of Message Direct’s call handling service, these small organisations can focus on the job in hand.

We offer a highly competitive and cost-effective alternative to handling calls in house. When a potential customer calls your telephone number, we will answer with your company name, within a matter of seconds, and relay the message or forward the call on to you, depending on preference.

With our 24-hour call answering coverage, callers will get through to your business as opposed to a voicemail message, enhancing your levels of customer service by replicating an in house receptionist.

We provide a service that is often much cheaper than a live office, so to learn more about how we can help your business operate more smoothly, feel free to contact us via the website or by calling us on 01202 653001.

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Business Startups

At a time when you want to control costs but have a professional response to all enquiries, Message Direct will become part of your team helping you grow.

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Flexible Pricing

Not everyone requires the same level of service. Whatever support you require with your telephones we will have the professional team to help. Please ask for a quote.

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24/7 Telephone Answering

This is an essential service for most clients. Message Direct can handle all your calls in unsocial hours and keep your overheads low.

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Live Receptionist

Our operators are fully briefed on your business to handle calls your way and deliver them to you in the way you prefer.

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Call Handling and Telephone Answering Services from Message Direct

Arrange a FREE Trial today!