Message Taking Service

At Message Direct, we specialise in helping our clients manage their incoming calls. This begins with a seamless call-answering service. Our operators will answer your calls quickly and efficiently, and they’ll behave on the phone as if they are your personal receptionist or PA. But that’s only the beginning of our comprehensive service.

We also offer a dedicated message taking service for our clients. Once your call is answered, the caller will be dealt with in a professional and efficient manner. Whatever your customers have to say, our UK call handling experts will listen politely and diligently. And they’ll relay this message on to your designated point of contact.

When you charter Message Direct to handle calls and take messages on your company’s behalf, you no longer have to worry about how your clients are being treated on the phone. We always treat callers in the most professional manner possible. It’s the least we can do to ensure that your business processes run smoothly and efficiently.

We'll Take Messages and Forward Them To You

Every client is different, and we have gone out of our way to ensure that you receive your messages in a way that’s convenient for your team. When you subscribe to our message taking services, we’ll offer you the following message delivery options: Email, sms text message, or fax.

If your business is essentially a one-person operation, then SMS delivery may be the best option for you. You can proceed with the confidence that you’ll receive your message as soon as it is sent – as long as you have mobile service at your location.

For those of our clients who operate a small office, email or facsimile delivery may be more desirable. The choice is yours. Simply let us know what works best for you, and we’ll create a delivery package to suit.

Our Message Taking Specialists Treat Each Incoming Message With the Utmost Importance 

We understand that some customer queries simply cannot wait. That is why we make sure that every message we take is forwarded to you without delay. Our message taking experts treat every incoming message as if it were essential to the ongoing success of your business. And to be honest, when the phone rings, no one knows how important the content of that call is going to be. We operate according to this reality.

Our message taking team is comprised of dedicated individuals who will act just like your personal assistants for the duration of your contract with us. You’re in total control regarding how the phone is answered and how the messages we take are delivered to you. You won’t find a more dedicated team offering message taking services in the UK.

Finally, you can relax and concentrate on what you need to do, safe in the knowledge that your calls will always be handled professionally. To learn more, contact Message Direct via the website or by calling us on 0844 332 7777. We’ll help you find the best package to suit your company’s needs.