Telephone Answering Service & Professional Call Handling

We offer a 24/7 telephone answering service to companies of all sizes across the United Kingdom. Whether you are just starting out and looking for a cost effective way to handle overflow calls during busy times or your business is already well established but you would like to ensure that customers can talk to a real person even if they should happen to call during the middle of the night, we can help.

Our Team

Our UK based team is comprised of highly trained receptionists with experience of inbound call handling for many different types of organisations. When your clients are routed through to our call answering service, they will receive a professional response to all their queries from a member of our team. Messages that are taken can be emailed, faxed or sent as a text message to a designated contact in your company, enabling you to deal with them as soon as you wish.

Your Business

Our live 24 hour telephone answering service will help you to streamline your business operations by enabling key employees to focus on their core responsibilities while our call handling and virtual receptionist operators ensure that every phone call made to your company is answered courteously, professionally and efficiently.

Business Start Ups

At a time when you want to control costs but have a professional response to all enquiries, Message Direct will become part of your team helping you grow.

Flexible Pricing

Not everyone requires the same level of service. Whatever support you require with your telephones we will have the professional team to help. Please ask for a quote.

24/7 Telephone

This is an essential service for most clients. Message Direct can handle all your calls in unsocial hours and keep your overheads low.

Virtual Receptionist

Our operators are fully briefed on your business to handle calls your way and deliver them to you in the way you prefer.