As a national franchise we advertise our main contact number throughout the UK. Message Direct answer ALL these calls on our behalf and immediately inform the local franchise of each caller's need for their services. Since 1999 we have worked in close partnership with Message Direct and they provide us with an infallible facility that exceeds our own telephony capabilities.
Prior to using Message Direct two years ago, we thought we were missing a few hundred calls. To our astonishment it transpired we were missing 1000's! Since then the service has proved to be priceless to the success of our national advertising, which demands excellent telephone cover. Message Direct have fulfilled our needs and our expectations; thank you.
Our trade means that we are nearly always with clients when people are trying to call to book our services. With Message Direct our clients at all times get a friendly and professional operator who acts as our receptionist to take our calls. The service adds to the success of our business and allows us to call back these valuable enquiries when we are free to do so.
If you've ever been stuck in a lift you'll know how important it is that you know that someone is coming to your aid. This service is invaluable to our business, with Message Direct we can be confident that our calls will be attended to efficiently and with a sense of urgency, knowing they will shortly be in contact with the on-call engineer to attend to the emergency.
I took up this service just over 6 years ago and I am always happy to speak of my high regard for Message Direct and the resource they provide me. I can use their 24 hour live facility to make sure that whenever I am unable to take my calls directly, my clients' calls are attended to. For every message taken I opt to receive an instant text message, making it convenient for me to pick up my messages wherever I may be! Keep up the good work and many thanks.