When Message Direct launched operations back in 1994, we were one of the first companies to offer live receptionist services in the UK. In the years since, we’ve consistently stayed one step ahead of the competition with our telephone answering services.
We offer a full range of Live telephone numbers including Freephone 0800 and Geographic 01/02/03 numbers. Your chosen number can be linked directly to our call handling service so that we gather every enquiry for you.
Today we continue to be a leader in our industry. Our call centre is located in Ferndown, Dorset and this is where all of our operators work. From here, we provide receptionist services to clients all over the UK. It doesn’t matter where you are located, or whether you operate a bricks and mortar office or virtual front. In every case, we can provide you with efficient and highly professional live receptionist services, answering your calls as if we were your in house receptionist.
Added Benefits of Having a Live Receptionist based in the UK
In addition to an exceptional level of professionalism, our live receptionists offer the following additional benefits:
- Round the clock coverage seven days a week to ensure that no calls are missed, even if they are placed outside of regular business hours or from a different time zone.
- Extensive experience serving a wide range of industries; our clients include everything from carpenters to website builders, with a wide range of sectors in between.
- A dedicated account manager that you can rely on; this person is always on hand to ensure that your service remains smooth.
- A commitment to answering all calls within six seconds – the quickest response time in the industry!
- A simple and straightforward method of changing the way in which your calls are answered; just contact your account manager.