Receptionist Services

When Message Direct launched operations back in 1994, we were one of the first companies to offer virtual receptionist services in the UK. In the years since, we’ve consistently stayed one step ahead of the competition with our telephone answering services.


We offer a full range of Virtual telephone numbers including Freephone 0800 and Geographic 01/02/03 numbers. Your chosen number can be linked directly to our call handling service so that we gather every enquiry for you.

Today, we continue to be a leader in our industry. Our call centre is located in Ferndown, Dorset – and this is where all of our operators work. From here, we provide virtual receptionist services to clients all over the UK. It doesn’t matter where you are located, or whether you operate a bricks-and-mortar office or virtual front. In every case, we can provide you with efficient and highly professional virtual receptionist services, answering your calls as if we were your in house receptionist.

Added Benefits of Having a Virtual Receptionist based in the UK

In addition to an exceptional level of professionalism, our virtual receptionists offer the following additional benefits:

  • Round-the-clock coverage seven days a week (when requested) to ensure that no calls are missed, even if they are placed outside of regular business from a different time zone.
  • Extensive experience serving a wide range of industries; our clients include everything from carpenters to website builders, with a wide range of sectors in between.
  • A dedicated account manager that you can rely on; this person is always on hand to ensure that your service remains smooth.
  • A commitment to answering all calls within six seconds – the quickest response time in the industry!
  • A simple and straightforward method of changing the way in which your calls are answered; just contact your account manager.

There's no limit to the volume of calls we can handle.
Contact the team at Message Direct to learn more.

Call Handling and Telephone Answering Services from Message Direct


Arrange a FREE Trial today!