5 signs you might be too busy

Being busy isn’t necessarily a bad thing, but being “too” busy can often be unsustainable. Being too busy can lead to feeling overwhelmed, exhaustion and lower productivity in the long run. Here are our 5 top signs that you might be too busy:

Leave a lasting impression with Customers

You only get one chance to make a good first impression and for a business this can have a huge impact. Happy customers are likely to return, but handle your first interaction poorly, and you might be saying goodbye to business. How can you ensure that you’re leaving your customers with a great lasting impression? Here are our top tips to encourage your customers to keep coming back.

Keep your business going when disaster strikes

Disaster can mean many things to a company. It could be huge, global events - such as large scale weather problems, or national emergencies or, it could be as small as your IT system going down or staff illness. For small businesses, anything can spell disaster.

Message Direct - What kind of phone personality are you?

No matter if you’re running a small or large business, phone calls are an important part of your day-to-day operations. Whether they be important client calls or annoying telemarketing calls, it can be difficult to know when to answer, and when to let it keep ringing.

What works better - voicemail or written messages?

If you’re unavailable to take a call from a customer, it’s important to understand the benefits the different ways to leave a message. Both leaving a voicemail and taking written message have benefits and drawbacks. In our latest blog we’ll explore both.

Is there a way to manage severe seasonal fluctuations in business demand?

No matter the size of your business, there are bound to be fluctuations in demand. Be it the festive season, the summer or the start of the financial year, you are likely to find yourself busier than normal.

With seasonal businesses there can be some hesitation to hire new employees during busy periods due to the added costs of employment. Using a call handling service can help you maximise the benefits of increased demand,

Call Handling and Telephone Answering Services from Message Direct


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