Tips for the digital nomad: how could a virtual receptionist help your remote business?
What do you think of when you hear the term “office”? For many people, a typical office environment conjures images of busy employees typing away at desks, drinking coffee and answering phone calls. In today’s digital age, however, this is quite often not the case. The rise of “digital nomads” and remote workers means that anywhere with a wi-fi connection can become an office.
But, what implications does this have for customer service? How can digital nomads keep their business running smoothly without a sense of stability? Here are 3 ways that hiring a virtual receptionist could help your remote business thrive no matter where you are.
- Keep your customers happy 24/7 - As the location of your office changes, so may your timezone. Remaining accessible to your customers is key to maintaining a positive relationship and business reputation, but this isn’t always possible if their daytime is your evening. Hiring a virtual receptionist to answer your calls will keep your business running during international business hours without you being interrupted by phone calls all night.
- Reduce your workload - If you’re running a business remotely, chances are your team is small and your workload big. You may be running it completely alone, in which case it’ll be even more difficult to manage your workload and find time to relax. Hiring someone to take your calls will give you the freedom to work uninterrupted and tackle your messages at a time that’s convenient for you.
- Retain your freedom - The idea of hiring extra staff can seem daunting if you don’t have a stable working environment and don’t want to be tied down to one area. Fortunately, our team of call-handling experts work from our Message Direct office in Dorset to provide virtual receptionist services all over the UK - meaning that you don’t need to stay in one place! Whether you’re working from a beach in Thailand or a cafe in London, our professional telephone services can help maintain stability and keep your customers happy.
Get in touch at https://www.message-direct.co.uk/ today to see how our extensive range of professional call-handling services could help your remote business.