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Whenever your phone is unattended, busy or you simply wish to work undisturbed, you can
easily programme your phone to automatically divert calls* to Message Direct.
Service can be live within 24 hours.
*How to divert calls
Call diversion works the same way on BT, Telewest or NTL lines. If you don’t already have this feature
installed you will need to call your supplier and order it. BT
charges £1.75 per month, NTL and Telewest £1.00 per month.
There are three call diversion options and you will simply choose the one which suits you:
Divert when engaged or no reply
* 66* Your personal number #
The most popular option is for our clients to divert calls when the line is engaged or if there is
no reply after 15 seconds. This means you can relax in or out of
the office, knowing that wherever you are and whatever you are
doing; Message Direct will always take your calls.
Divert only when engaged
*67* Your personal number #
Under this option, you divert calls to Message Direct when your own line is engaged. If your line is
busy, the call will transfer to one of our receptionists immediately.
Divert all calls
*21* Your personal number #
If you are away on holiday or the office
is unmanned, you will need to set your phone to permanent
divert. Under this option, all of your calls are diverted to
Message Direct PAs immediately.
With Message Direct you are in full control of when we take
your calls. If at any time you prefer not to send calls to us,
simply cancel the diversion.
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Ring us now on 0800 132050 for the best price to suit your needs
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