When it comes to running a successful business, positive customer service and an ability to generate leads are two of the most important qualities. The strength of your company will rely on both, so it’s important to keep them at the top of your list of priorities. Luckily, registering with a virtual receptionist service is a surefire way to manage both at once! Continue reading
When you’re a thriving business, you need all the support you can get. After all, your success is only determined by the care and attention you can put into your company, especially in the first couple of years.
Too many business owners make the mistake of trying to do everything themselves. They think that if they let go and allow someone else to handle a task, they may lose their business. It’s an anxiety any company director has faced at one point or another. Continue reading
We are often asked if our call answering services will work for any business. The fact of the matter is, every business, no matter what their size, misses calls. We provide call answering services for all kinds and sizes of businesses from small startups to large corporations. We understand that a ‘one size fits all’ approach simply won’t work when it comes to business. That’s why we’ve created fully customisable service packages that can be tailored to suit your business. Continue reading
Are you considering implementing a virtual receptionist service for your small business? There are plenty of reasons why you might be. Often one of the top reasons our clients start thinking about hiring a virtual receptionist will be to do with saving their business money without cutting any element of customer service. Continue reading
Are you considering a telephone answering service for your small business? There are plenty of reasons why you might be. Often one of the top reasons companies will look at having telephone answering services will be down to cutting costs. Lots of small businesses don’t have the in-house resources available to take high volumes of calls, especially outside of office hours. Continue reading
Traditionally, in-house receptionists were fundamental to every business. Not only did they greet people at the door, but they would also answer the calls and take the messages. Today, as technology progresses, more and more people are using email to communicate instead. Continue reading